Delivery & Returns

Returns Policy

We want you to be completely happy with your order. If you're not satisfied for any reason, you can return it for a refund or exchange within 90 days of purchase.

What can be returned

Items must be unopened and in their original packaging. For hygiene and safety reasons, we can't accept opened supplements or personal care products unless they arrived faulty or damaged.

How to return an item

1. Email us at help@perfectnutri.co.uk with your order number and the item(s) you'd like to return.

2. We'll email you a prepaid return label and instructions.

3. Pack the item securely and send it back using the label.

Return postage is free. Please don't send items back without contacting us first, as we won't be able to match them to your order.

Refunds

Once your return arrives, we'll inspect it and email you to confirm. Approved refunds are made to your original payment method within 10 working days. Your bank may take a few extra days to show it.

Faulty, damaged or wrong items

Please check your order when it arrives. If anything is faulty, damaged or incorrect, email us straight away at help@perfectnutri.co.uk and we'll put it right.

Delivery

We offer free Royal Mail Tracked 24 and Tracked 48 delivery on all UK orders. We don't currently ship internationally. See our Shipping Policy for more details.

Questions?

Email help@perfectnutri.co.uk and we'll be happy to help.

This policy does not affect your statutory rights.